Apply for Shoprite Receptionist position
Job Position: Receptionist
Location: Centurion
Closing Date: 11 October 2023
Ref No: SHO230912-6
Purpose of the Job
The goal of the Receptionist function is to professionally greet visitors and handle the switchboard to ensure that calls are routed correctly and efficiently, and messages are delivered to the appropriate staff as soon as possible. You will be the initial point of contact with staff, clients, customers, and stakeholders as a receptionist.
Job Objectives
- Calls should be answered professionally and routed as needed.
- Greet customers and guests in a friendly and helpful manner.
- In person and over the phone/email, provide basic and correct information.
- Prepare for the meeting
- Respond to email inquiries and escalate to the proper parties.
- When necessary, assist with essential correspondence.
- Oversee the ordering and upkeep of stock and stationery.
- Ensure that all tasks/duties are completed in accordance with the processes and standards provided.
- As needed, suggest and implement new initiatives to support the role’s development.
Requirements
- Grade 12/Matric – (required).
- +1 year of administrative/secretarial/clerical experience – (required)
- Experience working in retail or FMCG is preferred.
Knowledge and Skills
- Proficient in Microsoft Office applications such as Word, Excel, PowerPoint, Teams, and Outlook – (desired).
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