Job Position: Sales Learnership
Location: West Rand, Gauteng
Closing Date: Not Specified
Ref No: MMH220308-18
Company: Metropolitan
Metropolitan invites unemployed youthof South Africa to apply for Metropolitan Sales Learnership
Metropolitan is one of South Africa’s oldest financial services brands. Metropolitan represents true empowerment in supporting Africa’s people through inexpensive financial solutions that enable financial prosperity and stability, with a 116-year record of helping the communities in which it operates.
Metropolitan is based in South Africa, but the brand is also present in Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan offers low-income consumers financial wellness options such as burial insurance, health insurance, savings, hospital cash-back coverage, retirement solutions, and life insurance.
Apply for FRASER ALEXANDER LEARNERSHIP
Role Purpose
To improve people’s, families, and communities’ lifetime financial wellness via empowerment and education. Capture data accurately in order to assist the region, and complete all administrative activities in accordance with agreed-upon standards and turnaround timeframes.
Duties And Responsibilities
- Analyze events attentively, and comprehend the complexities and repercussions before acting promptly with clear, well-thought-out conclusions.
- Correctly identify and proactively tackle problems
- Identify business opportunities in every interaction.
- Complete all administrative and reporting duties relating to the function on time.
- Capture and validate new business documentation accurately.
- Collect, compile, and deliver papers in accordance with established deadlines.
- To create an exceptional client experience, respond to all inquiries in a professional and polite manner.
- All inquiries are screened and routed to the right stakeholders.
- Keep the applicable office cleaning standards in place.
- Report application faults/errors to the Line Manager.
- Giving feedback on application status, such as outstanding needs and faults
- Provide information on the number of applications issued and processed.
- Capture client information accurately on the applicable system.
- Compile and review the appropriate documents in order to handle payments and policy changes within the scope of the service agreement and authority levels.
- Making certain that client service level agreements are met and surpassed
- Providing effective, efficient, and professional service to all of our clients and offices, both over the phone and in writing
- Engage with clients in a client-centric manner to boost client retention and repeat business.
- Resolve client inquiries and follow up to ensure that inquiries are resolved in a timely and effective manner.
- Per client interaction, process the relevant policy transactions.
Apply for FSCA LEARNERSHIP PROGRAMME
Requirements
- Grade 12/Matric or equivalent NQF4 certification
- Unemployed South African residents between the ages of 18 and 35
- Passion for sales and customer service is required.
- There is no criminal record.
- Have integrity and honesty
- Candidates who were previously disadvantaged
- Applicants with disabilities are invited to apply.
- All CVs must have a matric certificate/results statement.
Skills And Competencies
- Detail-oriented with strong planning and time management abilities
- Be energetic, self-motivated, and entrepreneurial.
- Analytical and numerical reasoning abilities (including numeracy)
- Persuasiveness and selling behaviors
- Fluent Verbal and Written Communication and Comprehension of English
- PC Literacy
- Be self-reliant and resilient
- Relationship management is essential, as is the ability to adapt to the needs of clients.
Click the apply button below to apply for Metropolitan Sales Learner