Job Position: Human Resources Assistant
Location: Johannesburg, Melrose Arch
Closing Date: Not Specified
Job Number: 23205015
POSITION SUMMARY
Answer phones and take messages. Make and keep filing systems. Maintain and file applicant interview paperwork and records. Job applications should be filed, tracked, and processed. Using a computer, create and type office correspondence. Paychecks must be audited and distributed in a timely manner. Inform all applicants who have received a job offer of the documents that must be brought on the first day of work in order to complete I-9 employment verification forms. Make a new personnel file for each employee.
Design and maintain the appearance and content of employee communication bulletin boards (for example, hiring, recruitment, transfers, and promotions). As required by law, post all necessary legal or regulatory notices pertaining to Human Resources in plain sight of all employees.
Follow all company safety and security policies and procedures; notify the manager of any accidents, injuries, or harmful working circumstances. safeguard a clean and professional uniform and personal appearance; safeguard the confidentiality of intellectual information; and secure corporate assets. Assist other personnel in providing enough coverage and timely visitor service.
Develop and maintain positive working connections with others; assist the team in achieving common goals; and listen to and respond properly to other employees’ concerns. Use clear and professional language when communicating with others; create and review written materials accurately and comprehensively; and answer phones with proper manners.
Using computers and/or point-of-sale systems, enter and locate work-related information. Without assistance, move, lift, carry, push, pull, and position objects weighing less than or equal to 10 pounds. Other appropriate employment obligations as assigned by supervisors.
Safety and Security
- Report work-related accidents or other injuries to your manager/supervisor as soon as possible.
- Identify, correct, and/or report harmful work processes or conditions to management and security/safety professionals.
- To guarantee a clean, safe, and secure environment, adhere to business and department safety and security policies and procedures.
Policies and Procedures
- Maintain the privacy and security of visitors and coworkers.
- Keep proprietary materials and information secret.
- Follow the policies and procedures of the organization and the department.
- Ensure that the clothing, nametags, and personal appearance are clean, sanitary, professional, and in accordance with business policies and procedures.
- Other appropriate employment obligations as assigned by supervisors.
Guest Relations
- Assist other employees to ensure proper coverage and prompt guest service.
Communication
- Talk with and listen to other employees to effectively exchange information.
- Speak to guests and co-workers using clear, appropriate, and professional language.
- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the caller’s name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Assists Management
- Assist management in screening resumes, conducting interviews, and selecting new hourly hires using selection tools and systems.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
Physical Tasks
- Enter and locate work-related information using computers and/or point-of-sale systems.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Communications and Relations
- Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
- Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
- Inform Human Resources management of issues related to employee relations within the division or property.
Recruitment – Programs and Strategies
- Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
Hiring – New Employees
- Create a new employee personnel file.
Administration
- Maintain confidentiality and security of employee and property records, files, and information.
- Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s, reference checks, Drug-Free Workplace Policy (DFWP), applicant self-identification forms, department orientation checklist).
- Answer phone calls and record messages.
Analytical Skills
- Computer Skills
- Learning
Interpersonal Skills
- Interpersonal Skills
- Diversity Relations
- Team Work
- Customer Service Orientation
Communications
- Communication
- Listening
- English Language Proficiency
Personal Attributes
- Integrity
- Positive Demeanor
- Dependability
- Presentation
Organization
- Detail Orientation
- Multi-Tasking
- Time Management
Computer Skills
- Microsoft Office Skills
Administration
- Maintaining Confidentiality
Requirements
- Grade 12
- 1 year of relevant job experience
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