Apply for Intercare Dental Receptionist
Job Position: Receptionist
Location: Sandton, Gauteng
Closing Date: 24 September 2024
Job Type: Permanent
Job Description
Intercare Sandton Medical and Dental Centre, based in Rivonia, Johannesburg, is looking for a Dental Receptionist.
Duties And Responsiblities
- Provide timely, courteous, and professional telephone services to patients.
- Assist patients in correctly completing necessary paperwork and documenting all information in compliance with internal policies and procedures.
- Responsible for all processes linked to the reception-patient journey, such as patient booking, arrival, and payment via the relevant system.
- Please direct all consumers to the right location, services, and Professional.
- Ensure patient confidentiality at all times in accordance with POPIA.
- Ensure that the reception area is constantly clean and tidy.
- Refer all emergency patients to the nurse’s station as per protocol.
- Assist patients with basic account inquiries and escalate as needed.
- Collect all copays and account balances in accordance with Intercare policy and procedures.
- Execute and follow the daily cash-up and banking processes.
Requirements
- Grade 12
- Previous experience in a customer-focused service environment, such as reception, would be desirable.
- Proficient with computers.
- GoodX system experience will be beneficial.
- HPCSA registration as a dental assistant will be beneficial.
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