Job Position: Receptionist
Location: Kempton Park, Gauteng
Closing Date: 21 July 2023
Job Description
Intercare is a dynamic healthcare organization that focuses on providing patients with value-based healthcare. As Intercare brand ambassadors, everything we do is guided by our mission to make people feel better. People-centered, Integrity, Inclusivity, Compassion, Excellence, and Innovation are our shared values that define what we believe and who we are.
Receptionists at Intercare create an environment and culture that allows us to realize our mission of making people feel better. We are currently looking for a motivated individual to fill this post and take on the challenge. As a receptionist, you will deliver outstanding customer service that is consistent with the overall business strategy, as well as administrative and payment functions. If you’re a driven self-starter, this is an excellent chance for you.
Intercare Glen Marais Medical and Dental Centre in Kempton Park, Johannesburg, is looking to hire a Receptionist. The primary responsibility of this role is to deliver excellent customer service by assisting with the patient administration procedure.
Duties and Responsibilities
- In patient care, provide efficient, courteous, and professional telephone services.
- Assist patients in filling out required forms correctly, and document all information in compliance with internal standards and procedures.
- Responsible for all processes associated with the reception-patient journey, such as patient booking, arrival, and payment on the relevant system.
- All consumers should be directed to the right location, services, and Professional.
- POPIA requires that patient anonymity be maintained at all times.
- Maintain a clean and tidy reception area at all times.
- According to policy, all emergency cases should be referred to the nurse’s station.
- Assist patients with simple account questions and escalate as needed.
- All co-payments and account balances must be collected in accordance with Intercare regulations and procedures.
- Execute and follow daily cash-up and banking procedures.
Requirements
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
Click Apply button below to apply for Intercare Receptionist